Customer Story: Hotels for Hope
Turn your data into a single source of truth
Hotels for Hope brokers hotel inventory for large events so clients can build their brands, deliver better customer experiences, and support meaningful causes. As a result, Hotels for Hope has grown rapidly while donating over $600,000 to nonprofit partners.
“Prior to Grow, we really struggled to harness our data within a centralized eco-system.”
Running an event hotel brokerage and technology company along with a charitable crowdfunding platform is no mean feat—and it’s one that left Neil Goldman, CEO and founder of Hotels for Hope, overwhelmed by data.
It wasn’t just the huge amount of data that was difficult to manage, it was that it was scattered among apps, files, and software. “Prior to Grow, we really struggled to harness our data within a centralized eco-system,” Goldman says.
Hotels for Hope began looking for a business intelligence solution that could solve their data problems without breaking the bank.
“We could utilize Grow not only for internal BI, but also external sales development.”
After stumbling upon Grow, Goldman tells us, “What sold us was that we realized we could utilize Grow not only for internal BI, but also external sales development.” Not only did Grow solve their data problems, it offered even more utility than expected.
Seeing Progress in the Data
Today, “everyone at our company uses Grow,” Goldman reports. Hotels for Hope tracks social media, website traffic, internal sales, marketing, investor, historical customer, and customer service data all in single place: Grow.
“With Grow, we are able to track our growth.”
Grow has become instrumental in helping Hotels for Hope reach their goals and accelerate progress. “With Grow, we are able to track our growth,” says Goldman. And that makes all the difference.