SalesStandard

InsideSales

By March 9, 2017 No Comments

InsideSales.com fuels sales rep performance and provides buyer personalization with innovations in predictive sales communications, engagement tracking, forecasting, and hiring. Grow helps you use this data more effectively with real-time metric visualizations and the ability to blend InsideSales data with data from your other sources for customized, actionable insights into your sales team performance.

Get More with Grow — Your InsideSales Reporting Tool

  • Gain powerful insights when you add InsideSales to your all-in-one business command center in Grow.
  • Connect, blend, customize, and monitor data from InsideSales alongside your other essential business data in real-time, in the palm of your hand.
  • Strategically visualize your data to focus your team around the goals and objectives that matter most.

Scott Smith
CEO
Launch Leads

“Grow has really impacted our business with valuable insight into the metrics and KPI’s that matter to us the most. We are able to pull real-time data directly from InsideSales, our CRM, and catch issues before they become problems. Grow’s dashboard visualization helps keep us on our toes and has been a great addition to our business.”

Questions You Can Answer With
InsideSales + Grow

How many new leads have we added this month so far?

Which lead sources have provided the most revenue over the last six months?

How many incomplete tasks do our teams have currently?

What is our overall daily call conversion ratio over the last 30 days?

What is our total revenue so far this month?

How much time daily does each of our reps spend on calls on average?

Reports and Data Available From InsideSales

Accounts: All accounts, including ID, user ID, created date, modified date, deleted, lead found date, name, type, site, industry, annual revenue, ownership, suspended, sales channel, website, contact info, shipping info, additional custom fields, etc.

Campaigns: All campaigns, including ID, name, port count, email notice ID, ratio record, ratio out of, minimum record time, completed, deleted, start date, minutes between calls, convert and route, campaign category, voice message, etc.

Cases: All cases, including case ID, name, type, description, user ID, date created, date modified, etc.

Contacts: All contacts, including ID, owner user ID, created date, modified date, deleted date, contact info, account ID, account name, department, address, phone, birthdate, email, website, lead source, lead status, campaign, email opt out, do not call, etc.

Deals: All deals, including ID, owner user ID, created date, modified date, contract start date, deleted date, name, account ID, contact user ID, lead source, stage, rating, type, next step, next step date, next event, next event date, expected revenue, gross margin, close date, probability, recurring revenue, yearly recurring revenue, recurring cost, yearly recurring cost, etc.

Employees: All employees, including ID, created date, modified date, deleted date, employee identifier, reports to employee user ID, account ID, licenses, company settings, admin, division ID, team, allow metered calls, billing account info, ratio record, ratio out of, name, phone, email, website, birthdate, address, minimum record time, session timeout, daily dial attempt limit, daily dial attempts, caller ID, etc.

Events: All events, including ID, owner user ID, owner name, created date, modified date, deleted date, event name, duration, start date, end date, account ID, account name, contact user ID, contact name, deal name, lead name, case name, remind advance, location, all day event, reminder, status, type, priority, attendees, etc.

Impressions: All impressions, including ID, employee user ID, contact info, call duration, total talk time, ring time, dial attempt, phone, call date time, call subject, call result, call type, recording URL, impression type, task type, task, etc.

Lead CDR’s: All call detail records, including ID, date time, lead ID, employee user, lead status, duration, etc.

Leads: All lead records, including ID, owner name, created date, modified date, deleted date, account ID, lead name, title, phone, email, email opt out, address, company name, industry, annual revenue, number of employees, account ownership, campaign, status, source ID, source rating, do not call, lead Score, contact score, close score, last purchase, last inquiry, appointment set, ad campaign, ad group, ad, search engine, account type ID, additional custom fields, etc.

Tasks: All tasks, including ID, created date, modified date, deleted date, name, type, account ID, contact user, deal, lead, case ID, private, start date, completed, description, location, organizer contact, user ID, percent, status, due, duration, reminder, etc.

Example Metrics From InsideSales

  • Average Daily Talk Time by Employee – Last 30 Days
  • Total Talk Time – Current Day
  • Current Complete and Incomplete Tasks by Employee
  • Daily New Leads Added – Last 30 Days
  • Daily Leads Converted – Last 30 Days
  • Revenue by Lead Source – Last 6 Months
  • Daily Do Not Call Adds by Lead Source – Last 30 Days
  • Total Revenue – Current MTD vs. Last Month
  • Daily Call Conversion Ratio – Current MTD vs. Last Month