RingCentral offers a secure and reliable cloud-based unified communications solution that combines business phone, conferencing, video meetings, messaging, collaboration, and contact center capabilities. Together with Grow you can easily display your RingCentral data in a beautiful and effective way that helps you lead your company to success.
Get More with Grow — Your RingCentral Reporting Tool
- Gain powerful insights when you add RingCentral to your all-in-one business command center in Grow.
- Connect, blend, customize, and monitor data from RingCentral alongside your other essential business data in real-time, in the palm of your hand.
- Strategically visualize your data to focus your team around the goals and objectives that matter most.
“Grow has become essential to running our company. Grow lets us see in real time what is really happening in each department instead of waiting for redundant reports. Grow’s integration to RingCentral is especially helpful as we can see that data quickly and cross reference with other KPI’s, making the metrics even more effective for us. This integration has simply made our company more efficient, more organized, and more successful.”
Questions You Can Answer With
RingCentral + Grow
How many inbound calls have we answered today?
How many calls have we missed?
How long do our calls last?
How many daily outbound calls are accepted?
How many messages have been left?
What is the percent of read messages?
Reports and Data Available From RingCentral
Call Log: List of all calls occurring on account. Includes call start time, duration of call, direction, action, recipient name, result, etc.
Messages: List of all messages received for specific time period, including message date, type message, read status, message priority, duration, etc.
RingCentral Rate Limits
RingCentral has very strict rate limits, meaning that they restrict how much data you can pull within a certain time period. If too much data is requested within that time period, your request will be throttled by the server. Rate limits vary by plan.